• Request for an exchange MUST happen within the first 3 days after your package has been delivered. For special situations based only upon My Natural Hair Extensions  preference an exchange may be possible. In  order for you to exchange your hair  ALL hair MUST be returned unworn, unaltered  with all tags and seals intact wthin the first 3 days of delivery. Any alterations will prevent hair exchange. This includes but is not limited to any hair that has been cut, combed, fingered combed, and brushed.  Any hair that has been wet, dyed, bleached  or conditioned may not be exchanged
  • There is a restocking fee of $20 for all allowed exchanges. No exceptions.
  • By LAW and Florida Health Regulations My Natural Hair Extensions Co.  is obligated  and required to uphold these standards.  We will NOT make any exceptions.
  • If we decide to allow an exchange BUYERS are responsible for RETURN SHIPPING COST.  MNHE  WILL NOT pay or reimburse buyers for any returned shipping fees foreign  or domestic.
  • You may cancel your order once it has been made within the first 24 hrs. Cancellations are considered refunds and we will not honor any cancellations after the 24 hr period has passed.   Based on our discretion we may allow a change of order, if we do allow the order change there will be an order change inconvenience fee of $15.

One thought on “Return Policy

  1. webmaster
    ms.shenry says:

    Thank you ladies for the lovely hair. However, I ordered the 14” not knowing it would be too short since I just recently blown and straighten my hair out. I didn’t know my hair grew so much. The hair came in the mail this afternoon and I was extremely excited. The 16” would be perfect for me and the look I’m going for. Would it be okay to mail the bundles I ordered, pay the difference and stocking fee and have the 16” shipped?

Leave a Reply

Your email address will not be published. Required fields are marked *