Discontinuing: Last chance!
This texture has been a staple with MNHE since we started back in 2013. However we are saying goodbye to one of our favorite textures. Once this is gone we will not be restocking!
- blend well with natural hair that has been lightly flat-ironed
- medium to low luster
- a beautiful soft and fluffy texture.
ALL SALES FINAL
|Bundles/ Clip-Ins / Crochet|
12" Bundle, 14" Bundle, 10" Clip-Ins, 12" Clip-Ins, 16" Clip-Ins, 18" Clip Ins, 10" Bulk (crochet)
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DOMESTIC SHIPPING ( US orders only)
- We ship all orders through United States Postal Service (www.USPS.com) using Priority 2-3 day mail after your order has finished processing.
- My Natural Hair Extensions is NOT responsible for any lost or stolen packages once tracking has been confirmed delivered. We do not reimburse buyers for any packages that have been lost or stolen due to unforeseen circumstances that are out of My Natural Hair Extensions control. Please make sure you are shipping to a safe location. All orders will come with $50 worth of insurance if you would like to ensure the full amount please contact us via email with your order number after purchase.
- orders of $250 or more will qualify for free shipping! Choosing to pay for shipping will not make it arrive faster.
- Please place the order on a date that will give you enough time to receive your order before your hair appointment. Processing time can not be expedited or expressed. However the shipping time can be expressed.
INTERNATIONAL SHIPMENTS (all countries other than the United States)
- Orders will be shipped via USPS (www.USPS.com) after the allowed processing time.
- Shipping can range from 25$-$65 for international orders.
- Any packages that are unclaimed and returned to us will receive a refund for the merchandise only. Shipping fees will not be credited back.
- Depending on your country your package may be subject to a customs tax or duty fee upon arrival. This extra charge is not a fee that MNHE charges or the United states. Please check with your local customs agency to see if this fee will apply to you. If so you will be required to pay that fee to receive your merchandise.
- My Natural Hair Extensions is NOT responsible for any lost or stolen packages once tracking has been confirmed delivered. We do not reimburse buyers for any packages that have been lost or stolen due to unforeseen circumstances that are out of My Natural Hair Extensions control. Please make sure you are shipping to a safe location. All orders will come with $100 worth of insurance if you would like to ensure the full amount please contact us via email with your order number after purchase.
PROCESSING TIMES (both international and US)
- Processing time is 5-6 business days. This is only an estimate based off average processing times and may be longer or shorter than the 5-6 days mentioned. Weekends and Holidays are NOT business days.
- Wigs, closures, and bulk hair will need more time to process, anywhere between 5-12 business days due to the time it takes to create the wigs, and closures. We do not have bulk (loose braiding/crochet) hair in stock. Thank you for your patience!
- During the Holiday season and sale/promotional dates there is normally a 2-3 business day lag in processing due to the large amount of orders however this can extend up to a week in delays.
- Tracking numbers will be posted to all orders after the allowed processing time. We will send you your tracking number via email.
- You may cancel your order once it has been made within the first 24 hrs. Cancellations are considered refunds and we will not honor any cancellations after the 24 hr period has passed. Based on our discretion we may allow a change of order, if we do allow the order change there will be an order change inconvenience fee of $15.
- Request for an exchange MUST happen within the first 7 days after your package has been delivered. For special situations based only upon My Natural Hair Extensions preference an exchange may be possible. In order for you to exchange your hair all hair MUST be returned unworn, unaltered with all tags and seals intact within the first 7 days of delivery. Any alterations will prevent hair exchange. This includes but is not limited to any hair that has been cut, combed, fingered combed, and brushed. Any hair that has been wet, dyed, bleached or conditioned may not be exchanged
- Examples of a reason that will not grant an exchange is I wanted something else, this is not as long as I wanted, or the texture dose not match (we offer texture samples) ect. there has to be a fundamental issue with the product or a mistake made by MNHE. Hair is a hygienic product, once it hTs left our facility we can not reuse or resell it once it has been opened by the buyer. Therefore our exchange and refund policy is stern.
- There is a restocking fee of $20 for all allowed returns, cancellations, and exchanges that meet our exchange requirements.
- By LAW and Florida Health Regulations My Natural Hair Extensions LLC is obligated and required to uphold these standards. We will NOT make any exceptions.
- If we decide to allow an exchange buyers are responsible for return shipping cost. MNHE will not pay or reimburse buyers for any returned shipping fees foreign or domestic.
- As with any company, any merchandise purchased on sale, with a discount code, or promo items will be final sale.