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FAQ

What is remy hair?

Remy hair is hair that has its cuticles aligned in the same direction.  Cuticles are microscopic scales of the hair shaft. When they are aligned in the same direction it decreases tangling. Remy hair is very high in quality.  

How much is shipping and how many days before my hair ships? Is shipping free for me?

see our shipping policy.

How many bundles of hair do I need?

Our hair is about 3.5 oz per bundle (give or take .2 oz) so we recommend the following:

For the straight textures

  • Half sewin about 1 – 1.5 bundles ​(half of your own hair is out)​
  • Partial sewin about 2-2.5 bundles ( part and sides left out)
  • Full sewin about 2.5 – 3.0 bundles (no hair is left out)
  • Full sewin with a closure about 2 bundles and a closure
  •  if you are still unsure of the amount you need please send us an email with the texture, lengths, and style you want and we will help you out.

For the Kinky Curly textures

  • Half sewin about 1 – 1.5 bundles ​(half of your own hair is out)​
  • Partial sewin about  2.5 bundles ( part and sides left out)
  • Full sewin about 2.5 – 3.0 bundles (no hair is left out)
  • Full sewin with a closure about 2 bundles and a closure
  • if you are still unsure of the amount you need please send us an email with the texture, lengths, and style you want and we will help you out.

For the Afro Kinky Texture

  • Half sewin about 1  bundle ​(half of your own hair is out)​
  • Partial sewin about  1.5- 2.0 bundles ( part and sides left out)
  • Full sewin about 2.o – 2.5 bundles (no hair is left out)
  • Full sewin with a closure about 2 bundles and a closure
  • if you are still unsure of the amount you need please send us an email with the texture, lengths, and style you want and we will help you out.

*** Longer bundles have shorter wefts therefore styles with lengths 20″ or longer add an extra bundle to the list above to achieve thickness. 

How come I dont see the option to choose the color I want?

Our extensions are Virgin in color. This means they are not color treated in any way to refrain from using chemicals.  All extensions will come in their natural hair color which is an off black to a very dark brown.  However you may dye the hair to the color you need.

Can your hair be dye or bleached?

Yes it can. Remember this is real human hair. Take caution when bleaching. Bleaching the hair may cause chemical loosening to the curl pattern. Always see a professional for any color treatments. Although we say the hair can be colored we make no guarantees of the quality after any chemical alterations.  

Can I flat iron this hair?

For the Perm Yaki and Kinky Straight yes you can flat iron this hair, However for the kinky curly textures you can flat iron but  it is not recommenced.  This hair has been steamed processed to achieve its beautiful 3c-4c textures and extreme heat can cause slight loosening of the curl pattern. Please use a heat protectant if you choose to flat iron with all textures.

How is your hair measured?

Our hair is measured in its stretched state from the weft to the bottom of the hair shaft. The hair is NOT measured in its curly/wavy state.

  • Bone Straight & Perm Yaki are true to length
  • Kinky Straight will experience about 1\2″ of shrinkage (ex. if you order a 16″ it may be 15.5″ due to the kinky texture)
  • Kinky curly has extreme shrinkage  (see details below for KC shrinkage)
  • a 10″ bundle = 4″ – 5″ unstretched (this is only an estimate)
  • a 12″ bundle = 5″-6″ unstretched (this is only an estimate)
  • a 14″ bundle = 6″ – 7″ unstretched (this is only an estimate)
  • a 16″ bundle = 8″ – 9″ unstretched (this is only an estimate)
  • a 18″ bundle = 10″-11″ unstretched (this is only an estimate)
  • a 20″ bundle = 12″-13″ unstretched (this is only an estimate)
  • a 22″ bundle = 14″- 15″ unstretched (this is only an estimate)
  • a 24″ bundle = 16″-17″ unstretched (this is only an estimate)
  • a 26″ bundle = 18″-20″ unstretched (this is only an estimate)
  • a 28″ bundle = 20″-22″ unstretched (this is only an estimate)
  • Afro Kinky has extreme shrinkage  (see details below for AK shrinkage)
  • a 10″ bundle = 4″ – 5″ unstretched (this is only an estimate)
  • a 12″ bundle = 5″-6″ unstretched (this is only an estimate)
  • a 14″ bundle = 6″ – 7″ unstretched (this is only an estimate)
  • a 16″ bundle = 7″ – 8″ unstretched (this is only an estimate)
  • a 18″ bundle = 8″-9″ unstretched (this is only an estimate)
  • a 20″ bundle = 9″-10″ unstretched (this is only an estimate)
  • a 22″ bundle = 10″- 11″ unstretched (this is only an estimate)
  • a 24″ bundle = 11″-12″ unstretched (this is only an estimate)
  • a 26″ bundle = 13″-14″ unstretched (this is only an estimate)
  • a 28″ bundle = 14″-15″ unstretched (this is only an estimate)

 

How long will my hair last?

 Unfortunately we can not give an exact time frame to answer this question. However if the hair is properly cared for and treated well it should last 6 months or more. For proper matenience  and more information please visit our Hair Care tab.

What are your business hours / hours of operation?

Our email contact form is available 24-7. A representative will respond as soon as possible .

What is your return policy?

ALL SALES ARE FINAL. NO EXCEPTIONS. My Natural Hair Extensions Co. does not issue refunds nor do we honor any exchanges. Please see our return policy for further questions.

How come your website won't take my payment? or, Why can't I make my payment

Due to internet fraud and fraudulent charge-backs we are only accepting payments from customers who have provided a verified address.  If your shipping address is not verified or you are having trouble placing an order please contact us via email with your name and phone number and we will provide you with an alternative payment method.  

Do you Have a wholesale program?

 Unfortunately we are not extending any partnerships for wholesale at the moment.

Machine Weft vs. Hand Tied Weft?

Hand tied wefts are thinner. They reduce bulkiness when hair is sewn in. But because they are thin they have less hair per track and more bundles are often needed to create fullness. Machine wefts shed less when cut then hand tied wefts. My Natural Hair Extensions Co. prefers to use Machine wefts due to their durability and thickness.

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